Issue
What happens if nobody is home when the courier arrives?
Applies to
Large appliances and parcels for small appliances and accessories
Resolution
Parcels can not be left without a signed proof of delivery. Large appliances will go back to the distribution warehouse and may require a new booking if a re-delivery can not be arranged.
To rearrange a large appliance for delivery only, please call: ArrowXL 0333 212 1708
To rearrange a large appliance for delivery and installation: Kaboodle 0203 191 1077
All large appliance deliveries to Scotland, whether an installation is needed or not, are completed by MCD. They can be contacted on 01355 266 683.
To rearrange a parcel delivery please call: DPD 0121 275 0505
